FAQ

What is Luna & Lace?
A boutique-inspired brand celebrating feminine elegance and modern confidence.

Where are you based?
We’re an Australian online boutique, shipping worldwide.

Do you ship internationally?
Yes — global shipping available, rates shown at checkout.

How long does delivery take?
Australia: 3–7 business days. International: 10–20 business days.

What payment methods do you accept?
Credit cards, PayPal, Shop Pay, Google Pay, Afterpay.

Can I return or exchange?
Yes, within 14 days if items are unworn and in original packaging.

How do I find my size?
Check the size guide on each product page or contact us for help.

How can I contact you?
Email ................... or use our contact form.